Client Referral Form

PLEASE NOTE: Material assistance is provided in conjunction with the Family Support Program and we are unable to provide material items as a stand alone service. If you are requiring material assistance only please refer to our list of material assistance options in our community.

This form can only be submitted by the person who would like to receive the support - if you are looking for support for a friend or family member then you need to ask them to complete this form.

If you are a caseworker seeking to refer a client to our services, please use our Caseworker Referral Form.

After we have received your details, one of our team will be in touch as soon as we can. Sometimes there is a wait before you hear from us - if you are wondering about the progress of your request you are welcome to call us on 5622 1022.

Well done on reaching out for support and thank you for inviting us to be part of your village. 

  • What is Olivia’s Place?

    livia’s Place is a not-for-profit organisation that provides free support to families during pregnancy and the first year of their baby’s life.

    Our Family Support Program offers connection, education, advice, emotional support, and practical guidance to help families feel confident and supported during this important time.

  • Who can access Olivia’s Place services?

    Any expectant or new parent or guardian in our local community is welcome to access our services. Support can be requested directly or through a referral from a health professional or support service. The only eligibility criteria are a current pregnancy or a child under the age of one.

  • What kind of support does Olivia’s Place provide?

    Our support may include:

    • Psychosocial and emotional support
    • Mental health and wellbeing support
    • Parenting and community education
    • Building social connections and community engagement
    • Material aid (such as baby and maternity items) as part of a broader support plan

  • How can someone request support?

    Support can be requested by contacting us through our website, phone, email, or by visiting our Drouin centre. Health professionals and support workers can also refer families to us.

  • Can I volunteer with Olivia’s Place?

    Absolutely! Volunteers are a vital part of our team. We offer a range of volunteer opportunities including material aid sorting, fundraising, event support, and assisting at our op shop, Little Livvy’s Place. More information is available on our Volunteer page.

  • How can I donate to Olivia’s Place?

    We gratefully accept donations of both baby and maternity items, as well as financial contributions. To find out what we currently need and how to donate, please visit the donation section of our website.

  • Where is Olivia’s Place located?

    We are based in Drouin, Victoria. For current opening days and hours, please check our website’s contact page.

  • How is Olivia’s Place funded?

    We are primarily funded through community donations, grants, and local fundraising. We do not receive ongoing government funding, so community support plays a vital role in keeping our services free and accessible.