Caseworker Referral Form

This form is for caseworkers in agencies external to Olivia’s Place to refer families expecting a baby or with children aged under 1 year who require support via the services/programs of Olivia’s Place.

    It is a requirement that you have your client’s full consent to complete this form in order to provide details of their situation in addition to consent from them for Olivia’s Place to contact them and provide support services.

    Please reference our Service Policy and Material Aid Policy to inform your referral and understanding of our programs - these were emailed to you as links when you registered.

    By completing this referral you are agreeing to the terms and conditions outlined in these policies.

    Thank you for referring to Olivia’s Place. 

    • What is Olivia’s Place?

      livia’s Place is a not-for-profit organisation that provides free support to families during pregnancy and the first year of their baby’s life.

      Our Family Support Program offers connection, education, advice, emotional support, and practical guidance to help families feel confident and supported during this important time.

    • Who can access Olivia’s Place services?

      Any expectant or new parent or guardian in our local community is welcome to access our services. Support can be requested directly or through a referral from a health professional or support service. The only eligibility criteria are a current pregnancy or a child under the age of one.

    • What kind of support does Olivia’s Place provide?

      Our support may include:

      • Psychosocial and emotional support
      • Mental health and wellbeing support
      • Parenting and community education
      • Building social connections and community engagement
      • Material aid (such as baby and maternity items) as part of a broader support plan

    • How can someone request support?

      Support can be requested by contacting us through our website, phone, email, or by visiting our Drouin centre. Health professionals and support workers can also refer families to us.

    • Can I volunteer with Olivia’s Place?

      Absolutely! Volunteers are a vital part of our team. We offer a range of volunteer opportunities including material aid sorting, fundraising, event support, and assisting at our op shop, Little Livvy’s Place. More information is available on our Volunteer page.

    • How can I donate to Olivia’s Place?

      We gratefully accept donations of both baby and maternity items, as well as financial contributions. To find out what we currently need and how to donate, please visit the donation section of our website.

    • Where is Olivia’s Place located?

      We are based in Drouin, Victoria. For current opening days and hours, please check our website’s contact page.

    • How is Olivia’s Place funded?

      We are primarily funded through community donations, grants, and local fundraising. We do not receive ongoing government funding, so community support plays a vital role in keeping our services free and accessible.